Trainer in Toronto at Securitas Canada

Date Posted: 7/21/2022

Job Snapshot

Job Description

SUMMARY: The Field Trainer serves as the principle guard in providing training services and safety support for an entire metro. In addition to providing training, job functions may include problem resolution, service enhancement, and process improvement as it pertains to safety and training.
The Field Trainer reports directly to the campus security manager, and will work closely with other site, regional, and headquarter leadership. Will work closely with metro leadership to assess employee, site, and metro needs.

ESSENTIAL FUNCTIONS
1. Serves as primary point of contact for onboarding and sustainment training.
2. Trains and certifies new security personnel and maintains required training documentation.
3. Coordinates with local leadership and headquarters training team to develop site plans, roll out training, etc.
4. Ensures all site personnel adhere to policies and standard operating procedures.
5. Recommends onboarding, and training scheduled in accordance with training needs for security staff to the site and campus security managers.
6. Assists with audit compliance as it relates to training.
7. Conducts recurring audits and prepares and submits critical and confidential information to campus leadership.
8. Maintains required training and safety documentation, ensuring accuracy in accordance with established policies and procedures.
9. Provides feedback on competence, compliance, and morale to campus site leadership position will have no direct reports but will work closely with metro leadership to assess employee, site, and metro needs.

The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

MINIMUM HIRING STANDARDS
• Must hold or be able to obtain a valid driver’s license or equivalent.
• Must have the legal right to work in the country where the position is located.
• Must have the ability to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

EDUCATION/EXPERIENCE
• 4 years of related experience
• 2 years of training experience
• Datacenter experience
• Associate degree in relevant field
• Experience with training development

SPECIAL REQUIREMENTS
• Able to travel as required, up to 50% of the time, occasionally with limited notice.
• Able to work evening or weekend hours when required, such as during an emergency event or crisis.

COMPETENCIES
• Highly motivated, energetic, self-directed individual with analytical and problem-solving skills.
• Ability to communicate clearly and concisely, sharing technical concepts to a varied audience.
• High attention to detail.
• Confident in delivering classroom and field training in an engaging and professional manner.
• Ability to communicate effectively at all levels and across diverse cultures.
• Ability to provide positive direction and motivate performance.
• Capable of learning a variety of security and safety devices and controls.
• Ability to track and maintain schedule assignments.
• Ability to maintain professional composure when dealing with unusual, urgent, and high pressure circumstances.
• Strong Oral and written communications skills. Must be able to read, write, and understand English.
• Strong customer service and service delivery orientation.
• Ability to be an effective leader and member of project teams.
• Ability to take initiative and achieve results.
• Ability to adapt to changes in the external environment and organization.

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
• Required ability to manage multiple tasks concurrently.
• Computer usage, which may include prolonged periods of data analysis.
• Handling and being exposed to sensitive and confidential information.
• May be required to use vehicle in the performance of duties.
• Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus.