Area HR Manager - North York in North York, ON at Securitas Canada

Date Posted: 5/30/2018

Job Snapshot

Job Description

Job Code: 83484804569

Category: CAN Manager-Professional

Regional (“Area”) Human Resources Manager

For the Greater Toronto Area and Southern Ontario

 (based in North York, ON)

Securitas, a global leader in the security industry, has been providing security services since 1899. With over 7,500 employees in 24 offices across Canada and 320,000 employees globally, we possess the experience and knowledge to offer a broad range of services including: Leading Technology Solutions, Remote Guarding, On-site and Mobile Guarding, and Investigations.

We are seeking a Regional (Area) Human Resources Manager - compensation up to $95,000+ / year.  We value diversity and inclusion and encourage all qualified people to apply.

The posting will remain open until filled.


The Regional (“Area”) HR Manager role will appeal to full-scope HR Generalists looking to grow their career and be a major contributor to a growing and successful Company. You will maintain and help enhance the organization's human resources planning, recruitment, on-boarding, training oversight, labour relations, performance management, health & safety, and implementing, human resources policies, programs, and practices. This role will report to the Regional (Area) Vice President, Operations, and the Corporate Vice President, Human Resources, Canada. The Regional/Area HR Manager will manage approx. 7-8 direct reports, such as HR Specialists, Recruiters, and Trainers who support the Region/Area. The successful candidate is also responsible for overseeing and managing several key programs and must be able to display effective leadership skills, such as when dealing with all levels of management, staff and customers.

Job Requirements


  • Provides guidance to Branches for advice and counsel, recruiting and personnel development initiatives as part of a comprehensive HR strategy.
  • Serves as a liaison for HR initiatives and issues among Corporate Operations office, National Corporate HR, Area Offices, Branches, and Shared Services HR functions, including Employee Relations, Recruiting & Retention, Field Training, Management Development, Performance Management (and Appraisals), Compensation and Benefits, and other HR related efforts.
  • Provides management oversight/interpretation of HR policies and procedures, and the administration of the Collective Agreement.
  • Provides guidance to Branch management regarding coaching staff and disciplinary matters.
  • Keeps Area management and staff advised of new Provincial Legislation/Regulations and Company policies related to HR; monitors and reports on progress towards the Federal Contractors Employment Equity goals and related requirements.
  • Direct oversight and management of the Recruiting and Training Department. Provides period HR related reports and HR Recruitment Scorecard status.
  • Ensures compliance with Provincial legislation, WSIB, WCB, CSST (including RTW Program), Health & Safety and applicable legislation; Manages the respective Area Return to Work Program. Tracks and manages the disability programs (Short and Long Term).
  • Investigates on site accidents and/or critical injuries.
  • Administers employee benefit plans at the local level.
  • Participates in payroll administration (and/or oversight), including the production of ROE’s.
    Manages the Employee Recognition/Anniversary Program.
  • Responds to Ministry of Labour requests as required.
  • Coordinates Health and Safety meetings and compliance and ensures OHSA is maintained. Prepares and posts JHSC minutes at branch.
  • Ensures required safety equipment is provided to Security Officers on-site when required.
  • Produces spreadsheets/reports pertaining to health and safety.
  • Advises support staff on the interpretation of collective agreements.
  • Reviews, investigates and responds to grievances; negotiates settlements of appeals and disputes in regards to grievances.
    Works in conjunction with the National Corporate Human Resources Department for National and Corporate Programs, Policies, and other initiatives, e.g. employee surveys.
  • Other duties as assigned.


Human Resources Diploma or related Bachelor’s Degree and five (5) or more years of progressive responsible Human Resources / Labour Relations experience. An HR Professional Designation is an asset, e.g. CHRP or CHRL.

A background in the Security industry, or service industry is an asset.


  • In-depth knowledge of effective HR practices and legal/regulatory framework in a service industry environment.
  • Presentation and group facilitation skills including adaptation to various audiences such as first line employees, management and customers.
  • Ability to think strategically and develop innovative solutions.
  • Thorough knowledge of recruiting practices, techniques and sources.
  • Excellent recruiting and interviewing skills.
  • Thorough understanding of standard office procedures and practices.
  • Ability to conduct counseling in routine disciplinary matters.
  • Ability to read, analyze, and interpret various internal and external documents and reports.
  • Ability to write reports, business correspondence, and procedures in a clear and concise manner.  
  • Ability to plan, organize, and display leadership skills.
  • Ability to interact effectively at all levels and across diverse cultures.
  • Ability to maintain professional composure when dealing with emotional or confrontational circumstances.
  • Ability to carry out multiple assignments concurrently.
  • Ability to be an effective team member and handle projects responsibly.
  • Ability to adapt to changes in the external environment and organization.
    Strong internal/external customer service skills and results oriented.
  • Proficient in use of computers and various software applications including MS Word, Excel, Email, PowerPoint.


Experience managing staff; this role has approx. 7-8 direct reports, such as HR Specialists, Recruiters, Trainers. Occasional travel to other Ontario locations may be required from time-to-time