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HR Manager (1YR contract) - Montreal in Montreal, QC at Securitas Canada

Date Posted: 2/13/2019

Job Snapshot

Job Description

Job Code: 87586528360

Category: CAN Manager-Professional


Reporting directly to the Area Vice President, the HR Manager provides guidance and support to all Branch level management staff.  The incumbent of this position is also responsible for overseeing and managing several key programs in the respective Area, and must be able to display effective leadership skills when dealing with all levels of management, staff and customers.


  1. The functions listed describe the business purpose of this job.  Specific duties or tasks may vary and be documented separately.  The employee might not be required to perform all functions listed.  Additional duties may be assigned, and functions may be modified, according to business necessity.
  2. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
  3. Employees are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
  4. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Employees are required to notify superiors upon becoming aware of unsafe working conditions.
  5. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.


  • Provides management oversight/interpretation of HR policies and procedures, and the Collective Agreements.
  • Provides guidance to Branch management regarding all disciplinary matters.
  • Keeps Area management and staff advised of new Provincial Legislation/Regulations and Company policies related to HR; monitors and reports on progress towards the Federal Contractors Employment Equity goals and related requirements.
  • Serves as a liaison on HR initiatives and issues between Corporate, Area Office, Branches, and Shared Services HR functions, including Employee Relations, Compensation and Benefits, and Recruiting & Retention efforts.
  • Direct oversight and management of the Recruiting and Training Department.
  • Direct oversight and management of the payroll for the area.
  • Provides guidance to Branches for recruiting and personnel development initiatives as part of a comprehensive labour management strategy.
  • Monitors inactive list.
  • Ensures compliance with Provincial legislation, WSIB, WCB, CNESST (including RTW Program), Health & Safety and Private Investigators and all applicable legislation.
  • Manages the respective Area Return to Work Program.
  • Investigates all on site accidents and/or critical injuries.
    Performs quality audits and audits Branch office HR practices and files; reviews HMC established requirements.
  • Administers employee benefit plans on the local level.
  • Participates in payroll administration, including the production of ROE’s when needed.
  • Manages union remittance and recaps.
  • Tracks and manages the disability programs (Short and Long Term).
  • Manages the Employee Recognition/Anniversary Program.
  • Responds to Ministry of Labour requested as required.
  • Responds to Service Canada request as required.
  • Coordinates Health and Safety meetings and that compliance with OHSA is maintained.
  • Ensures required safety equipment is provided to Security Officers on-site when required.
  • Prepares and posts JHSC minutes at branch.
  • Produces spreadsheets/reports pertaining to health and safety.
  • Advises support staff on the interpretation of collective agreements.
  • Reviews, investigates and responds to grievances.
  • Negotiates settlements of appeals and disputes in regards to grievances.
  • Conducts Hotline investigations.
  • Other duties as assigned.

Job Requirements


  • Understanding of security operations.
  • In-depth knowledge of effective HR practices and legal/regulatory framework in a service industry environment.
  • Presentation and group facilitation skills including adaptation to various audiences such as first line employees, management and customers.
  • Ability to think strategically and develop innovative solutions.
  • Knowledge of the various Provincial Legislation and Regulations.
  • Thorough knowledge of recruiting practices, techniques and sources.
  • Thorough understanding of standard office procedures and practices.
  • Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.
  • Use of personal computer and standard office productivity software, including word processing and spreadsheet applications.
  • Excellent recruiting and interviewing skills.
  • Ability to conduct counseling in routine disciplinary matters.
  • Ability to read, analyze, and interpret various internal and external documents and reports.
  • Ability to write reports, business correspondence, and procedures in a clear and concise manner.
  • Ability to plan, organize, and display leadership skills.
  • Ability to interact effectively at all levels and across diverse cultures.
  • Ability to maintain professional composure when dealing with emotional or confrontational circumstances.
  • Ability to carry out multiple assignments concurrently.
  • Ability to be an effective team member and handle projects responsibly.
  • Ability to adapt to changes in the external environment and organization.
  • Courteous telephone manner.
  • Strong internal/external customer service skills and results oriented.
  • Proficient in use of computers and various software applications including MS Word, Excel, Email, PowerPoint.


  • Bachelor’s Degree and five (5) or more year’s progressively responsible Human Resources / Labour Relations experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.  Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.  CHRP designation an asset.
  • Must be fluently bilingual in English/French.

WORKING CONDITIONS (Physical/Mental Demands):

With or without reasonable accommodation, required the physical and mental capacity to perform effectively all essential functions.  In addition to other demands, the demands of the job include:

  • Maintaining composure in dealing with authorities, senior executives, clients, and staff, occasionally under conditions of urgency and in pressure situations.
  • Must undergo and meet company standards for background and reference checks, and behavioural selection survey.
  • Required ability to handle multiple tasks concurrently.
  • Handling and being exposed to sensitive and confidential information.
  • Regular use of vehicle required in the performance of duties.
  • Occasional travel to other locations may be required.
  • Directing, motivating, training and coaching staff in a positive manner.
  • Reading and analyzing reports and data, including computer usage.